5 Factor – IT Support for Construction 5 Factor – IT Support for Engineering 5 Factor – IT Support for Architects 5 Factor – Azure Digital Twin

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IT Support for Architecture, Engineering, & Construction Firms We provide a wide range of IT Services for AEC firms including OpenRoads and Bentley support. Schedule A Free Consultation Azure Digital Twin Expertise in Complex Architecture, Faster Deployment & Reduced Time to Market, Strategy & Use-Case Mapping, Integration with Existing Systems, Security & Compliance, Ongoing Monitoring, Maintenance & Optimization and Cost Control & Optimization. Schedule a Free Consultation Bentley Systems OpenRoads Support Our Bentley Support offering gives you a cloud hosted, fully managed, secure platform for running your infrastructure applications—complete with global 24/7 support, certified compliance, and optional advisory services. It’s designed for organizations seeking a turnkey solution with minimal internal overhead. Schedule a Free Consultation Bentley Training
 OpenRoads training is not just about learning software—it's about delivering better designs, faster, with fewer errors, and meeting the demands of modern infrastructure projects. Schedule a Free Consultation IT Support for Construction
 Effective IT support ensures seamless communication between field and office teams, safeguards sensitive project data, and provides remote access and disaster recovery solutions. By tailoring technology and security to construction needs, out IT support helps improve efficiency, collaboration, and overall project success. Schedule a Free Consultation IT Support for AEC Firms Azure Digital Twin OpenRaods Training IT Support for Construction Industry

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98% Customer Satisfaction Score

A 98% Customer Satisfaction Score from our AEC clients shows we delivers fast, reliable, and expert IT support—minimizing downtime and giving clients peace of mind.

25+ Years AEC Industry Experience

With 25+ years of experience, 5 Factor Tech delivers expert IT, cybersecurity, and Bentley/CAD support—trusted by Architecture, Engineering, and Construction firms for responsive, secure, and reliable service.

15+ Highly Skilled Technicians

With a team of 15+ highly skilled technicians, 5 Factor Tech provides expert IT, cybersecurity, and Bentley/CAD support tailored to your industry.

5-Star Client
Satisfaction

Our 5‑Star Client Satisfaction reflects our unwavering commitment to excellence. This level of service builds trust and ensures peace of mind for clients across Architecture, Engineering, and Construction sectors.

Welcome to 5 Factor Technology

IT Support for Architecture, Engineering, and Construction firms.

5 Factor is your premier managed IT services provider, expertly serving Architecture, Engineering, and Construction (AEC) firms. We understand the unique demands of your industry, from seamless data access and collaboration across mobile and remote sites to managing vast project data and combating evolving cyber threats. We’re acutely aware of your reliance on specialized, resource-intensive software and tight budget constraints.

Our effective IT support delivers tailored solutions, including robust cloud platforms for project management and secure data sharing, reliable network infrastructure for constant connectivity, and comprehensive cybersecurity measures. Crucially, we provide expert support for your industry-specific software and hardware, alongside efficient mobile device management.

Partnering with 5 Factor means your AEC firm gains efficient, secure, and scalable technology operations. We empower you to conquer industry challenges, boost productivity, and maintain a competitive edge in today’s digital landscape.

Schedule a Free Consultation
1 +
Clients

Our Purpose.

To provide expert, reliable, and tailored IT and cybersecurity solutions that help our clients thrive—through responsive support, deep industry knowledge, and a commitment to exceptional service.

Our Vision.

To be the most trusted IT partner for Architecture, Engineering, and Construction firms—delivering secure, innovative, and industry-specific technology solutions that empower long-term success.
Six Reasons AEC Firms Should Choose 5 Factor Technology for IT Management
Deep AEC Industry Expertise
Specialized Bentley & CAD Support
Robust Cybersecurity & Compliance
Fast, Responsive Support
Proven Customer Satisfaction
AEC-Focused Partnership & Innovation
5 Factor Technology expertise

IT Services for Architecture, Engineering and Construction Firms

Work with an Industry Expert in AEC IT Support

Cyber Security for Architecture Engineering Construction Industry
Cybersecurity Security
Cybersecurity tailored for AEC firms— NIST-aligned cybersecurity standards required by DOT contracts. NIST 800-53 and CIS Controls.

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Cybersecurity Security
Protecting against threats, ensuring compliance, and securing your team and systems before risks become problems.
  • Endpoint Protection
  • Identity & Access Management
  • Security Training
  • Vulnerability Management
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5 Factor Technology Provides Managed IT Services for the AEC industry
Managed IT Support
A fully Managed IT Services that delivers security, support, and compliance—without the cost of in-house staff built for the AEC industry.

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Managed IT Support
A comprehensive IT solution delivering all-in-one security, support, and compliance.
  • Device & Endpoint Management
  • End-User Support
  • Infrastructure Management
  • Built-In Security
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Training for Bentley applications like OpenRoads Designer and ProjectWise.
Bentley Systems Training
We empower civil and infrastructure teams to maximize the value of their Bentley tools through optimized templates, efficient workflows, and reduced rework.
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Bentley Systems Training
We help engineering teams unlock the full potential of Bentley applications like OpenRoads Designer and ProjectWise. By aligning your environment with DOT and industry standards, we reduce rework, accelerate workflows, and let your team focus on what they do best—design.
  • ProjectWise Optimization
  • OpenRoads Designer Standards
  • Sheet Seeds & Annotation Groups
  • Utility Production Support
Schedule a Free Consultation
Compliance Services including NIST, CIS, NERC, FFIEC, and other industry standards—backed by hands-on experience in DOT, banking, and energy sectors.
Compliance Services
We align your technology and policies with NIST, CIS, NERC, FFIEC, and other industry standards—backed by hands-on experience in DOT, banking, and energy sectors.

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Compliance Services
we help you make compliance part of how you work. From DOT projects and architecture firms to banks and energy providers, we align our support to your framework.
  • DOT Readiness
  • InfoSec Standards
  • Risk-Based Planning
  • Audit-Ready Docs
Schedule a Free Consultation
Design Services for Bentley Systems
Design Services for Bentley Systems
CAD and design workflow services that boost productivity, eliminate errors, and ensure compliance with DOT and client standards—without the added complexity.
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Design Services for Bentley Systems
We help engineers maximize Bentley tools like OpenRoads Designer and ProjectWise—reducing rework, accelerating workflows, and aligning your environment with DOT and industry standards so your team can stay focused on design.
  • ProjectWise Optimization
  • OpenRoads Designer Standards
  • Sheet Seeds & Annotation Groups
  • Utility Production Support
Schedule a Free Consultation
IT Consulting services that are build around the needs of AEC companies including Fractional CADD Manager.
Consulting Services
IT Consulting services that are build around the needs of AEC companies including Fractional CADD Manager.


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Consulting Services
Our fractional consulting services provide senior-level IT, CADD, and security leadership—without the expense or wait of a full-time hire. We help align your systems with business goals, reduce risk, and lead CADD environments to meet DOT standards.
  • Fractional CIO
  • Fractional CISO
  • Fractional CADD Manager
  • Support Built For AEC Firms
Schedule a Free Consultation
Roger Lee CEO 5 Factor Technology
25+ Year of Supporting the AEC industry.

IT Services specific designed for Architecture, Engineering, & Construction (AEC) Firms across America.

Our people are at the core of everything we do. That’s why we seek out top IT talent with deep expertise in the Architecture, Engineering, and Construction (AEC) industry—and equip them with the tools, environment, and support to deliver lasting impact for our clients.

Roger Lee

CEO 5 Factor Technology

01. Specialized AEC & Bentley Software Expertise
We specializes in supporting AEC firms and has deep expertise with industry tools like Bentley’s ProjectWise and OpenRoads Designer. Unlike general MSPs, they understand the nuances of these platforms—optimizing templates, resolving software issues, and aligning systems with DOT and industry standards to reduce rework and downtime.
02. Comprehensive Fully Managed IT Services for Mid-Size Firms
We deliver fully managed IT services tailored to mid-size AEC firms, covering everything from helpdesk support and network management to cybersecurity and compliance. With 5 Factor, your firm gets enterprise-grade service without the overhead of in-house staff or juggling multiple vendors—ensuring smooth, worry-free IT operations.
03. Improved Application Performance and Stability
We resolves performance issues that typical providers miss by tuning your environment for CAD-intensive workloads. Their proactive management ensures Bentley applications run smoothly, large files load quickly, and your team isn’t held back by software crashes or slow systems—keeping your projects on time and on track.

AEC Software Expertise

Deep knowledge of Bentley tools like ProjectWise and OpenRoads ensures your design software runs smoothly and efficiently.

Turnkey IT Management

Fully managed IT services tailored for mid-size AEC firms, covering everything from support to security and compliance.

Performance

Proven ability to eliminate software slowdowns, crashes, and network issues that disrupt project workflows.

Industry-Focused

25+ years serving architecture, engineering, and construction firms with IT solutions built around your tools, timelines, and teams.

What happens next?

We conduct a no obligation discovery call

Discover why AEC firms choose 5 Factor Technology as their trusted Managed IT Services Provider.

01.
Discovery
We start with a discovery and consulting session to understand your business needs and identify the right services.
02.
Proposal
You’ll receive a tailored proposal aligned with your business’s specific IT service requirements.
03.
Execution
We deliver the reliable AEC specific IT services & support your business has been looking for.
Schedule a Discovery Call

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Testimonials

What Our Customers Say?

Over 98% customer satisfaction—our standard for success.

Partnering with 5 Factor has been a great experience. The team is not only fast and reliable – they take the time to build real relationships with our team. We can rest easy knowing our network is secure and our systems are running smoothly. The 5 Factor team is always responsive and makes us feel supported. Highly recommend!

Bowman Engineering

5 Factor has provided us with valuable advice and knowledge in the continuous improvement of our organization’s security program. Their team effectively integrates security posture recommendations while effectively anticipating the potential business impact. We appreciate the prompt attention and customer service they provide when we need a collaborative partner. Their knowledge and expertise have been welcomed by our team, and we appreciate the relationship we have.

American Structurepoint Inc.

You need an MSP that is AEC focused providing industry specific IT services, support and insight.

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4201 Main St, Houston, TX

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Call us: +1 855 634 3534

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    Partnering with the best

    Our Featured Partners

    Here are some of the companies 5 Factor Technology has partnered with to provide your AEC business with all its Information Technology needs.

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    Office: 4201 Main St, Houston, TX
    Call us: +1 855 634 3534